Frequently asked questions
Do I have to purchase tickets in advance?
Advance tickets are highly recommended. Space on all tours is limited and reservations will not be held without a ticket
Where do I park?
There are several street parking and lots around the square that offer free parking for evenings and weekends. There is a paid parking lot on Mill St next to the new Marietta Square Market and a paid parking deck on E Park Square across from The Strand Theater that has ample parking. We meet at the Root House Museum, but tours end in the middle of the Marietta Square, so parking next to the Root House is not necessary. If you would like to park close to the Root House, the parking lot right next to the house is open and free on evenings and weekends and the lot behind is $5 valet parking Thursday-Saturday nights.
Where and when do I check in?
Check in is at the Root House Museum at the corner of N Marietta Pkwy and Polk St next to the new Marietta Square Market. If you have trouble locating us, please call us at 770.425.5755
Should we tip our guides? What is appropriate?
If you feel as though your guide has done a great job, tips are certainly appreciated. The amount is at your discretion and varies by tour and size of group. Tipping reflects customer appreciation for excellent services and is always appreciated.
How long are the tours?
Tours are approximately 90 minutes long
Is there a bathroom available?
We will pass by locations that have restroom facilities for their customers in case of any emergencies, but please use the restroom prior to the tour. There is a public restroom inside the Marietta Square Market.
What about weather?
Tours go out rain or shine. If there is severe weather we will cancel a tour and all tickets will be issued a rain check for another tour. If you prefer not to go out on a tour because of unsavory weather, we will be happy to issue you a rain check.
Are tours handicap accessible?
If you’ve been to our historic area and navigated the sidewalks and curbs, we’d love to have you join us. We can’t say whether the route we will take is 100% accessible for your particular situation, but please contact us directly so we can better understand your needs.
Can I bring alcohol?
Alcohol is not permitted on tours as Marietta does not currently have any open container laws. If you like to drink spirits while talking about spirits, we offer a pub crawl at least once a month.